Reference

Terms and Conditions That Protect Your Account

These terms form the agreement between you and n150 whenever you open an account and access our lobby — covering everything from how your UPI or Paytm deposits…

Account EligibilityDeposit & Withdrawal RulesDispute ResolutionAccount Suspension PolicyGoverning Law
n150 Terms and Conditions That Protect Your Account
REACH OUR POLICY TEAM

How to Contact Us About These Terms

Team online

Email Support

Send your terms-related questions or account disputes to our dedicated support address. We aim to respond within 24 hours and keep a written record of every exchange for your reference.

Live Chat

Our chat window is open around the clock. Start a conversation directly from your account dashboard to ask about clause interpretation, account restrictions or any action we have taken on your account.

Help Centre

Our written help centre carries plain-language explanations of every major clause in these terms, including withdrawal verification steps and the process for raising a formal dispute with our compliance desk.

HOW WE UPHOLD THIS POLICY

Data Handling, Security and Your Account Rights

We enforce these terms consistently across every account on n150, whether you are in Pune or anywhere else in India where access is permitted.

Data Handling

Your personal details, UPI reference numbers and transaction records are stored on encrypted servers. We do not share your data with third parties except where required by applicable law or to process your payments through Paytm and PhonePe rails.

Cookie Policy

We use session and analytics cookies to keep your account session active and to understand how you navigate our lobby. You can manage cookie preferences through your browser settings; blocking certain cookies may affect account functionality.

Account Security

Two-factor authentication is available on all accounts. We recommend enabling it immediately after opening your account. Any suspicious login attempt triggers an automatic account lock and an alert to your registered email or phone number.

Data Retention

We retain your account and transaction records for as long as required by applicable financial and legal obligations. Once the retention period expires and your account is closed, your personal data is deleted or anonymised in line with our privacy policy.

Requesting Changes

You may request a correction to your personal data or ask us to close your account at any time by contacting our support team via email or live chat. We process verified data-change requests within five working days.

Compliance Contact

For formal complaints or escalations about how these terms have been applied to your account, write to our compliance desk with your account ID and a clear description of the issue. We acknowledge all formal complaints within 48 hours.

Answers to Your Questions About These Terms

These questions cover the clauses that account holders ask about most often — from eligibility and payment rules to how we handle disputes and account closures.

These terms apply to every person who opens an account on n150 where local law permits. By completing the account-opening process, you confirm that you have accepted these terms and that access is lawful in your jurisdiction.

We reserve the right to update these terms at any time. When we make material changes, we will notify you via your registered email or an in-account message before the changes take effect. Continued account use means you accept the updated terms.

If we suspend your account for a terms violation, any verified balance may be returned to the original payment method — UPI, Paytm or PhonePe — after our compliance review is complete. Timelines depend on the outcome of that review.

Contact our support team via live chat or email with your account ID and the transaction reference. We log every dispute and aim to provide a written decision within seven working days of receiving all necessary documentation from you.

These terms are interpreted in accordance with the applicable law of the jurisdiction in which you access our platform. Where local law in India applies, any unresolved disputes are subject to the relevant Indian legal framework.

Send a data-access request to our support team by email, including your account ID and a form of identity verification. We will compile and send your data record within ten working days of confirming your identity.

Breaching these terms may result in account restriction, suspension or permanent closure depending on the severity of the breach. We will communicate the reason in writing to your registered contact details before or at the time of taking action.